Before you start

Before you start

Please read the following before requesting access:

Service message

Practices across the Birmingham and Solihull area have come together to give their patients access to the same healthcare app. You don’t need to do anything - simply access the new Birmingham and Solihull Health App where you can use your existing details to sign in.

Step 1: Limited Access

Submitting the form on the next page will give you limited access. With this you can book one appointment and can not order any medication

Step 2: Verify your identity in person

Your medical record includes extremely sensitive and personal information, therefore we need to verify that it is you requesting access. Your practice need to verify your identity in person before they can approve your account.

Confirming your identity

When bringing your ID to the practice please remember:

  • Bring two forms of identification
  • One form of identification must feature a photo
  • Acceptable documents include:
    • passport
    • photo driving licences
    • bank statements
  • Bills are not an acceptable document

Step 3: Full access

Once verified you will have full access to the app and the services available.